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What types of businesses can benefit from using Momence?

Momence is tailored for studios, gyms, spas, dance schools, wellness centers, and various fitness-related businesses.

What are the key features of Momence?

Key features of Momence include class and appointment scheduling, a comprehensive inbox for customer communication, automated customer journeys, point of sale systems, staff management tools, and robust reporting capabilities.

How does Momence help in customer communication?

Momence consolidates all customer communication into one platform, allowing businesses to send two-way SMS, emails, and in-app messages, ensuring efficient outreach and engagement.

Can Momence manage payments and memberships?

Yes, Momence offers functionalities for online and in-person payments, as well as the ability to create and manage various membership types, including customizable memberships and payment plans.

Is there support available for Momence users?

Momence provides 24/7 support via phone, live chat, and email, ensuring users receive assistance whenever needed.

What is the benefit of using Momence's automation features?

The automation features in Momence help businesses streamline tasks like customer communication and staff management, increasing efficiency and ensuring no client falls through the cracks.

Q: How often does Momence experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Momence outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.